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At the time of installation of a new telephone connection and shift of a telephone
'bona-fide' checks are carried out by Company officials. As per existing instructions on the subject, it is sufficient if, at the time ot installation of new telephone sanctioned under
NON-OYT/SS, NON-OYT/Gen., OYT/Special categories and also shift of telephone, the installation party is given pro-forma certificate as mentioned below signed by the customer to the effect that he/she is staying at the address and that the telephone connection is for
bona-fide use.
In case of telephone sanctioned under NON-OYT/Special category, the existing practice of checking
bona-fide before installation will continue. This procedure will apply in shift cases also. Any difficulty faced by the subscriber in such matters may be brought to the notice of
GM/TDM/TDE of his area who will take prompt action in the matter.
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